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All Systems Operational

Data eSIMs, ordering, and payments are all running normally.

Last checked Jul 29, 14:16 UTC

Website & ordering Operational
eSIM provisioning Operational
Data connectivity (network) Operational
Payments (card & crypto) Operational

Not connecting? Try this first

Most connectivity problems are on the device, not the network. Before anything else:

  • Force 4G / LTE. On your PikaSim line set Voice & Data to LTE (turn 5G off), then power your phone off for 60 seconds and back on. Roaming networks often can't hold a 5G registration.
  • Toggle Airplane mode for 15 seconds to re-register with the network.
  • Check Data Roaming is ON for the PikaSim line (Settings → Cellular → your PikaSim line → Data Roaming).
  • Try a manual network (Settings → Cellular → Network Selection → off, pick another carrier).

Still stuck after those steps? Open a help ticket and our team will get you sorted. You can also see our full install & troubleshooting guides.

Recent history

No network issues reported in the last two weeks.

This page reflects the live status of the mobile network powering PikaSim data eSIMs, plus our own ordering and payment systems. It refreshes when you reload.

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